Service Level Agreements
Important Policies
Byte Flick provides you web hosting, dedicated server, domain name registration, development services, software license and related products and service (we will collectively refer to these as “Services”). Byte Flick seeks to ensure the highest level of data privacy when offering its variety of quality products and services to Byte Flick customers and subscribers (“Subscribers”) (collectively, “You”, or “Users”).
At Byte Flick, the privacy and security of our Users is of paramount importance. Byte Flick is committed to protecting the data you share with us. When this Policy mentions “Byte Flick”, “we,” “us”, or “our”, it refers to Byte Flick that is responsible for protection of your personal information in line with this Privacy Policy (“Data Controller”).
This Privacy Policy (“Policy”) explains how Byte Flick processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected on our Site and our services (“Services”). You will understand what we collect, why we collect it and what we do with it.
All personal data are processed in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
Byte Flick shall process all Personal Data adhering to the general data processing principles:
All and any information stored on Byte Flick Platform is treated as strictly confidential. All information is stored securely and is accessed by qualified and authorized personnel only.
Information that is necessary for Byte Flick
We ask for and collect the following personal information about you when you use the Byte Flick Platform. This information is necessary for the adequate performance of the contractual arrangement which is in place between you and us and to allow us to comply with our legal obligations. Failing to provide any of this data or decision to delete or object to the processing of any of such data may result in de-activation of your Byte Flick Account.
You may also choose to provide us information when you fill in a form, conduct a search, update or add information to your Byte Flick Account, respond to surveys, participate in promotions, or use other features of the Byte Flick Platform. We advise against posting any information you don’t wish to make public on the Byte Flick Platform. If you upload any content to your account or post it on your Website and provide it in any other way as part of the use of any Service, you do so at your own risk.
Byte Flick processes information you provide to us on the legal basis of:
Disclaimer
Please always take care and observe at least the following minimum requirements for the protection of your personal information:
Right to delete your data
You may at any time access and edit, update or delete your contact details by logging into your Byte Flick’s platform Account.
Please note that you will only be able to delete your email during de-activation of your Byte Flick Account. To deactivate your Account, please send your request to support@byteflick.com, and you will be provided with further guidance.
When you use the Byte Flick Platform or contact us directly by any communication channel, we may collect information, including personal information, about the services you use and how you use them.
This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Byte Flick Platform.
Automatic collection of data
Byte Flick processes this information on the legal basis of:
We use, store, combine and process information, including personal information, about you to provide, understand, improve, and develop the Byte Flick Platform, create and maintain a trusted and safer environment and comply with our legal obligations.
Byte Flick welcomes all qualified Applicants to apply to any of the open positions published at https://www.byteflick.org/career, by sending us their contact details and CV (“Applicants Information”) via the relevant Position Application Form on our Website, or through any other means provided by us.
We understand that privacy and discreteness are crucial to our Applicants and are committed to keep Applicants Information private and use it solely for Byte Flick‘s internal and group companies’ recruitment purposes (including for identifying Applicants, evaluating their applications, making hiring and employment decisions, and contacting Applicants by phone or in writing).
Byte Flick may retain Applicants Information submitted to it for no longer than one year after the applied position has been filled or closed. We collect this information to re-consider Applicants for other positions and opportunities at Byte Flick; we can use their Applicants Information as reference for future applications submitted by them; and if the Applicant is hired, for additional employment and business purposes related to his/her work at Byte Flick.
If you previously submitted your Applicants Information to Byte Flick, but now wish to access it, update it or have it deleted from our systems, please contact us at gdpr@byteflick.org.
When creating an Account at our Platform, subject to the available preferences, you are free to give consent and/or opt-out from receiving various offers and/or notices directly to your e-mail, phone (SMS and/or Whatsapp messages) or in your Account. We use provided contact details and your preferences for direct marketing (by sending various offers or newsletters) and/or Service expiration notices / renewal reminders.
This communication, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, purchase history etc.) or we have collected or generated from other sources as described below.
Please note that in case you subscribe to service expiration notices / renewal reminders via SMS/WhatsApp, it is our right, but not an obligation, to send such notices / reminders for each Service.
Right to object / revoke consent
If a User wishes to change their preferences communication (revoke consent or object), they are free to exercise such option at any time they wish by (1) following the instructions to unsubscribe in the received email (usually, by clicking on a link for that purpose at the bottom of our e-mail) / text message; (2) visiting and adjusting User’s personal account settings (communication preferences).
You may also at any time refuse to receive information from us by sending an email to gdpr@byteflick.org.
We collect and receive your Personal data from yourself (including your device) as well as from the following sources:
We generally retain your personal information for as long as is necessary to provide our services and to comply with our legal obligations. Where your personal information is no longer required we will ensure it is securely deleted.
If you would like to stop us using your personal information, you shall request that we erase your personal information and close your Byte Flick Account.
After de-activation of Account, we will still retain the following data for the purposes of compliance with applicable legal requirements (such as tax, accounting, legal reporting, AML, other), for as long as we are legally required by virtue of such legal requirements:
Please also note that we may further retain some of your personal information in such cases (i.e., after closure of your Byte Flick Account):
While collecting and processing your Personal Data, we may perform data transfers to various third parties.
We will share your Personal Data with companies, organizations or individuals outside our group of companies when we have your consent to do so.
We may share non-personally identifiable information publicly as well as with our partners – publishers, advertisers. For example, we may share information publicly to show trends about the general use of our platform.
If we are involved in a merger, reorganization, acquisition or sale, we will continue to ensure the confidentiality of any Personal Data and give all affected Users appropriate notices.
Standard contractual clauses for data transfers outside the EU or EEA. Your personal data as well as personal data of your users might be transferred to processors, sub-processors or other data recipients established in third countries (i.e., data centers and servers, located outside EU or EEA). For such transfers to be compatible with the requirements of GDPR, we have concluded with the data processors and/or sub-processor relevant agreements on such data transfers outside EU or EEA, which comply with the European Commission approved standard contractual clauses for data transfers from data controllers in the EU to data processors and/or controllers established outside the EU or European Economic Area (EEA). For more see: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en. For the said purposes and to the extent relevant we have deemed that the said agreements were concluded on your behalf and under your instructions, as the case may be, all in line with Art. 46 of GDPR.
Other grounds for data transfers outside the EU or European Economic Area (EEA). Your personal data as well as personal data of your users might be transferred to data recipients established in third countries on other legal grounds compatible with the requirements of GDPR (Art. 45-49).
Transfer, disclosure of data to competent authorities. In certain situations, Byte Flick may be asked to disclose personal data in response to lawful requests by public authorities, other competent authorities, including when it is required to meet national security or law enforcement requirements, and will do so where permitted by local data protection laws.
If you reside in a jurisdiction that imposes “data localisation” or “data residency” obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such jurisdiction), and this fact comes to our attention, we may maintain your Personal Information within such territorial boundaries, if we are legally obligated to do so.
You acknowledge that while doing so, we may continue to collect, store and use your Personal Information elsewhere.
We also use Facebook, Google, as well as other advertising and marketing tools. You should carefully read the privacy policy of these service providers. More information on the targeted advertising, as well as your opt-out rights and other rights, you will find on the respective websites of these service providers – https://lt-lt.facebook.com/policies/ads#; https://policies.google.com/technologies/ads.
We will reveal your Personal Data to state and public authorities without your prior permission only when we are legally required to provide information, including taking legal action to defend our rights, as well as the cases, where we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, enforce applicable Terms of Services, including investigation of potential violations, detect, prevent or otherwise address fraud, security or technical issues.
We may share your personal data in manners other than as described above, pursuant to your explicit consent, or if we are legally obligated to do so.
Byte Flick has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third-Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.
Regardless of the measures and efforts taken by Byte Flick, we cannot and do not guarantee the absolute protection and security of your Personal Information, or any other User Content you upload, publish or otherwise share with Byte Flick or anyone else.
We therefore encourage you to set strong passwords for your User Account and avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
If you have any questions regarding the security of our Services, you are welcome to contact us at gdpr@byteflick.org.
You are entitled to a range of rights regarding the protection of your Personal Data, which are subject to limitations, restrictions and conditions as laid down in GDPR and applicable law. Those rights are:
Some of the rights as above are easy to exercise: i.e., you may at any time access and edit, update or amend your details, opt out of receiving communications from us and our partners by visiting and adjusting your personal account settings, or by e-mail: gdpr@byteflick.org
When you object to processing of Personal Data when processing is carried out on the basis of legitimate interest, we will carefully consider such a request, which may result in your Account closure or de-activation.
Users have the right to lodge a complaint with the national Data Protection Agency in their country of residence in the event where their rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
We assume that all Users of Byte Flick Platform have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our website and services. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 14. Continued use of Byte Flick’s website and services implies acceptance of the revised Policy.
We will ask for your consent before using information for a purpose other than those set out in this Policy.
This policy is only applicable to Byte Flick (byteflick.org). Our Policy applies to all of the services and solutions that are offered by us. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our services.
We reserve the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website and the date of the last update will be indicated at the top of the page. If we make changes that are material, we will provide you with appropriate notice via email notifications before such changes take effect.
If you have any questions, suggestions or complaints regarding privacy policy, please feel free to contact Data Protection Officer at gdpr@byteflick.org